FAQS

Frequently Asked Questions

Everything you need to know about Get Kudos AI. Can’t find what you’re looking for? Contact us directly.

Getting Started

How long does it take to get set up?

Most practices are fully live within 5 business days. Our team handles the entire setup, including branding, reward structures, membership tiers, and review flows. You just approve the configuration and we launch.

Do my patients need to download an app?

No. Get Kudos AI is completely web-based. Patients interact through a simple link or QR code at checkout. No apps to download, no accounts to create. It works on any device with a browser.

How much training does my staff need?

Minimal. The checkout process takes about 10 seconds per patient. We provide a quick onboarding session for your front desk team, but most staff are comfortable within their first day.

Does Get Kudos AI integrate with my existing systems?

Get Kudos AI is designed to work alongside your existing practice management software, EMR, and scheduling tools. We don't require any complex integrations to get started.

Platform & Features

What are the four modules?

Get Kudos AI includes four integrated growth modules: Referrals (automated tracking and rewards), Loyalty & Rewards (points for visits, referrals, and reviews), Memberships & Points (VIP membership plans with recurring revenue), and Reviews & Reputation (sentiment capture and Google review routing).

What is the AI Concierge Agent?

The AI Concierge Agent is like having a dedicated employee who proactively reaches out to every patient: handling referral nudges, reward reminders, review requests, and re-engagement messaging. It works 24/7 with no extra work from your staff.

Can I customize the rewards and membership tiers?

Absolutely. Every aspect of your program is customizable: point values, reward thresholds, membership pricing, tier benefits, and redemption options. We help you design a structure that fits your practice and your patients.

Results & ROI

How quickly will I see results?

Most practices see measurable engagement within the first week. One practice enrolled over 300 patients in their first 30 days. The speed of results depends on your patient volume, but the platform starts working from day one.

How do referred patients compare to ad-acquired patients?

Data consistently shows that referred patients spend more per visit, stay longer as active patients, and convert at 3-4x the rate of patients acquired through digital advertising. They also tend to refer others, creating a compounding growth effect.

Can I track ROI in the dashboard?

Yes. The Get Kudos AI dashboard shows you every referral, review, membership signup, and loyalty redemption in real time. You can see exactly how much revenue each module is generating for your practice.

Pricing & Support

How much does Get Kudos AI cost?

Pricing is based on your practice size and the modules you need. We don't publish pricing on the website because every practice is different, and we want to make sure you get the right plan. Book a demo and we'll walk you through options.

Is there a long-term contract?

We offer flexible terms designed for aesthetic practices. Details are discussed during your demo call based on the plan that fits your needs.

What kind of support do I get?

You get a dedicated account contact who knows your practice. Not a ticket queue. Not a chatbot. A real person who is invested in your success and available when you need them.

Is Get Kudos AI built specifically for aesthetic practices?

Yes. Unlike generic loyalty or referral platforms, Get Kudos AI was built from the ground up for the aesthetics industry by someone with 15+ years of experience working exclusively with med spas, plastic surgeons, and dermatology practices.

Still Have Questions?

Book a free demo and our team will answer every question specific to your practice.

“Unlock the Secret to Organic Growth: The Patients You Already Have.”

Frequently Asked Questions

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